October 2024 - Product Updates

🍂 The leaves are falling, but Swift keeps climbing 🚀🧑‍🚀

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With winter just around the corner, our team is cooking up some heat to keep you warm 🔥

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If you missed last month's product updates you’ll want to check it out. *cough* retail & product sales are live *cough* 👀

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As for October, here is a list of new features shipped:

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1. Admin waiver signing
2. A new “Admin” staff role
3. Credit visibility and checkout improvements
4. 24/7 facility operating hours
5. Dozens of other minor UI improvements and bug fixes!

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Buckle up… we got lots to cover 🚘

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📝 Admin Waiver Signing

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Keeping your facility protected is crucial.

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 Improving our digital waivers feature, you can now easily check the status of a customer’s waiver agreement in the calendar. More importantly, you can now show customers the waiver at the front desk and sign on their behalf (if enabled).

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How does it work? 

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Prior to signing on behalf of customers, you will need to enable this setting under the “Liability Waiver” setting in “General” settings. From there, navigate to the customer's profile and under the “Waiver Acknowledgment” you’ll see a new button appear if the customer has yet to sign your waiver. Alternatively, when creating a new customer in admin you can also complete the waiver signing process.

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This change also brings a new UI improvement to the calendar allowing you to quickly identify if a customer has signed your waiver.

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Not sure what to include in your waiver? We’ve got you covered. Check out our free waiver template.

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🧑‍💻“Admin” Staff Role

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Setting unique roles and permissions is a key feature of facility management. But sometimes Swift's three roles felt a little restrictive - pigeonholing all your employees into two categories (“Staff” or “Instructor”). 

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Not anymore! 

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We’ve introduced the “Admin” role, which is geared towards management staff, co-owners, or anyone else who may benefit from an additional flexible role.

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As always, permissions can be completely customized for each staff role! 

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🧳 Credit Visibility & Checkout Improvements

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A small but mighty quality-of-life improvement to the checkout flow is added credit visibility for admin bookings. 

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In the past, it was hard for a front desk staff or instructor to know if the customer has eligible credits when processing a booking. Now, right on the checkout module you will see how many credits are available to be redeemed (if the customer has a package and/or membership providing credits).

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🕦24/7 Facility Operatring Hours

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We’ve been overrun with requests from facilities to allow 24/7 bookings after we launched our door locks integration. Unfortunately, a past limitation in our code required facilities to have a 15-minute closed period. As a spooky surprise ahead of halloween our engineering team has addressed this - allowing facilities to enable 24/7 bookings (and a UI fix to showcase this on the booking page).

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That’s all.. for now 👀

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📅 What’s Next?

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Our team is dedicated to making Swift a faster, easier, and more beautiful experience for you, your staff, and your customers. We still have plenty of improvements and new features to be shipped before the new year!

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Here’s what’s coming soon: 

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1. Improvements to our email blast offering (attachments, images, etc)
2. Wallets & storing balances on file
3. Custom fees for checkout
4. Self-serve “check-in” for events
5. Push notifications for the branded mobile app
6. Our first in-person event! A facility owners' dinner at the ABCA Convention 👀
7. + lots more

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